Visitor - Information

GUIDELINES

Guidelines At A Glance

At Royal Hospital, we understand the importance of family and friends in a patient's recovery journey. To ensure a peaceful and supportive environment for all, we’ve created simple visitor guidelines for you to follow.

General

• Health and safety: All visitors must follow health protocols, including sanitizing hands and wearing a mask if required.
• Quiet Zones: Silent Hospitals help healing... We therefore request that visitors help in maintaining this.

Expanded Visitor Access

• Patients can have visitors between 3pm and 4pm, 7pm and 8pm daily according to their preference, with two visitors at the bed side at a time to maintain physical distancing.
• To support families, children under 12 are excluded from this limit. Children must be accompanied by an adult who is not a patient and wear a mask provided by Royal Hospital.
• Visits with patients admitted to an isolation(private) ward may be considered. Speak with our nurses and/or social worker team.
• Family members can accompany the patients to the ward upon admission, with a limit of 2 family members per patient. There after the patient will need to be assessed by the team.
• To ensure everyone's safety and comfort, our team may make exceptions to the above.
• Copies of medical aid cards and identity documents are required on admission, where necessary documentation will be signed.