Visitation Policy

It terms of the regulations of the Department of Health we only allow three visitors per patient at a time. It may sometimes not be in the best interest of the patient to receive visitors and it advised that visitors should always respect the needs of the patient. Visitors that have colds, sore throats, and any contagious diseases are strictly denied visitation rights as our patient’s health is of paramount importance to us. Royal Hospital cannot provide refreshments to visitors.

While every care and precaution is taken, Royal Hospital is strictly a non-smoking area.



  • Any visitors that are unwell and are displaying any flu-like symptoms, visitation rights are denied as this could be a risk to both the patient and the visitor.
  • Those visitors who have come to see a patient in ‘isolation’ should consult the guidance and relative assistance of the sister in charged as these patients are high risk to both themselves and visitors.

We, at Royal Hospital, understand the importance of visiting your loved ones and we try our best to accommodate every patient in our facility. Due to the nature of the facility, we do emphasize that visits should not be done during therapy and meals times.


Visiting Hours:

Visiting hours are as follow:

10h30 to 11h30

15h00 to 16h00

19h00 to 20h00



Royal hospital has secure, ample, undercover parking for visitors throughout the day and night. It’s on Henrietta Street, which is left turn off Loop Street.


Things to bring on admission:

Basic toiletries:

  • Toothbrush and toothpaste
  • Hairbrush
  • Soap
  • Shampoo
  • Body lotion
  • Roll on
  • Sanitary pads (if needed)
  • Diapers (if needed)


Clothes and shoes:

  • T-shirts
  • Comfortable pants
  • Tracksuits
  • Pyjamas
  • socks
  • swimwear (if you going to make use of the hydro pool)
  • slippers and takkies


Please remember to bring your medical aid card and ID documents as well.


Cell phones:

There are no telephones in your rooms, but you may bring your own cell phone. Cell phones must be switched off during therapy. Should your family and friends which to contact you they can dial 033 815 1606.

Cell phones and other valuables will be kept at own responsibility.



Smoking is not allowed in our facility, but you may smoke outside the hospital.


Valuable articles, money and firearm:

The management of Royal Hospital would like to inform our patients, that we do not take any responsibility for the loss of and/ or stolen items, valuables and belongings during your stay at or visit to Royal Hospital premises.

Do not bring valuables, money or firearms to the hospital.







Make an appointment and we’ll contact you.